BUILDING YOUR LEADERSHIP

Be daring, go for it.

PROGRAMME OVERVIEW

Your journey into retail management.

The Level 3 Team Leader programme is perfect if you are at the start of your career in management, or if you are in a role and want to develop skills to take you to the next level.

This programme will help you to develop the skills, knowledge and behaviours required when leading a team to complete tasks, identify and explore opportunities that drive sales, making sure team members maintain business standards around merchandising, service and promotional activity, in line with the relevant process and procedures.

Scotland and Wales learners ONLY - Your programme is not eligible for UK funding, but an alternative opportunity is being provided to you. You will be able complete the programme along with all other Iceland colleagues but will be exempt from completing the End Point Assessment (EPA) and your functional skills.  Additionally, you will receive a fully accredited qualification at the end of the programme.

VIEW GUIDE

WHAT MAKES US DIFFERENT?

BLENDED LEARNING

Tailored Training Modules for Your Needs: Our apprenticeship programme has been built to fit the dynamic and realistic needs of Iceland's colleagues. Through a blended learning approach providing both face-to-face and virtual delivery, we offer you a well rounded learning experience that adapts to the fast-paced demands of the industry.

TRUE PARTNERSHIP

What sets our programme apart is our commitment to really understanding you our learners and building a true partnership with Iceland. You will experience a unique blend of learning activities, carefully created to mirror the challenges and opportunities specific to how the stores operated day to day.

WORKING BETTER TOGETHER

You will benefit from face-to-face sessions where you can engage with expert trainers and peers and learn from each other's experiences and knowledge of the business. Likewise, our virtual delivery methods make sure accessibility and flexibility, allowing you to access learning resources anytime, anywhere.

GROUP APPROACH

Our group based approach not only drives an amazing learning experience but provides a support network for you to work with to help achieve your goals and ultimately be a real success. It's more than just a development programme; it's a journey that we will go on together, driving support and challenge across the retail market.


START DATES

Ongoing



ELIGIBILITY

Currently in a Team Leader role working towards your next role.



DURATION

In learning 13 months plus End Point Assessment.


BE COMMITTED

1

TAKE PART IN A MONTHLY WORKSHOP


6

COMPLETE 6 HOURS OFF THE JOB TRAINING A WEEK


1-2-1

REGULAR 1-2-1 SESSIONS


1

1 PROGRESS REVIEW WITH YOUR MANAGER EVERY 12 WEEKS


BEHAVIOURS

Behaviours are an important part of the programme in helping to shape and drive high performance.

ROLE MODEL

INCLUSIVE

COMMERCIAL AWARENESS

AGILE

TAKES RESPONSIBILITY

PROFESSIONALISM

DECISION-MAKING

PROACTIVE

KNOWLEDGE & SKILLS

During the Level 3 Team Leader programme you will develop a range of knowledge, skills and behaviours, including:

LEADERSHIP & TEAM DEVELOPMENT

Understanding Roles & Responsibilities

Time Management & Prioritisation

Strategic Thinking

Team Development

COMMUNICATION & COLLABORATION

Effective Communication

Stakeholder Management

Culture & Values

Leadership Approaches

Negotiation & Conflict Resolution

PROJECT MANAGEMENT & PERFORMANCE

Performance Management Techniques

Project Management Tools

Continuous Improvement

Change Management

TOTUM CARD

You will have access to a Totum Card for just £14.99. Discount at 400+ brands and a Free Tastecard with Coffee Club (worth £79.99 a year).

INTERESTED IN A B&Q APPRENTICESHIP?

Be proactive. Be ambitious. Be you.
Apply now and take the next step in your career at B&Q.

Click to Register