Make a difference, own it, drive it.
Lead the way to high performance.
Advance your career in management with the Level 5 Operations Manager programme. The programme is ideal for new managers as well as those who already have managerial experience and want to develop their theoretical understanding.
You will develop a variety of management and leadership skills and because we have designed the apprenticeship around off-the-job training, it provides opportunities to apply theory to workplace practice and make a direct, positive impact on business performance.
Scotland and Wales learners ONLY - Your programme is not eligible for UK funding, but an alternative opportunity is being provided to you. You will be able complete the programme along with all other Iceland colleagues but will be exempt from completing the End Point Assessment (EPA) and your functional skills. Additionally, you will receive a fully accredited qualification at the end of the programme.
WHAT MAKES US DIFFERENT?
BLENDED LEARNING
Tailored Training Modules for Your Needs: Our apprenticeship programme has been built to fit the dynamic and realistic needs of Iceland's colleagues. Through a blended learning approach providing both face-to-face and virtual delivery, we offer you a well rounded learning experience that adapts to the fast-paced demands of the industry.
TRUE PARTNERSHIP
What sets our programme apart is our commitment to really understanding you our learners and building a true partnership with Iceland. You will experience a unique blend of learning activities, carefully created to mirror the challenges and opportunities specific to how the stores operated day to day.
WORKING BETTER TOGETHER
You will benefit from face-to-face sessions where you can engage with expert trainers and peers and learn from each other's experiences and knowledge of the business. Likewise, our virtual delivery methods make sure accessibility and flexibility, allowing you to access learning resources anytime, anywhere.
GROUP APPROACH
Our group based approach not only drives an amazing learning experience but provides a support network for you to work with to help achieve your goals and ultimately be a real success. It's more than just a development programme; it's a journey that we will go on together, driving support and challenge across the retail market.
START DATES
Ongoing
ELIGIBILITY
Currently in a Deputy Manager or Unit Manager role working towards your next role.
DURATION
In learning 16 months plus End Point Assessment.
1 PROGRESS REVIEW WITH YOUR MANAGER EVERY 12 WEEKS
Behaviours are an important part of the programme in helping to shape and drive high performance.
ROLE MODEL
INCLUSIVE
COMMERCIAL AWARENESS
AGILE
TAKES RESPONSIBILITY
PROFESSIONALISM
DECISION-MAKING
PROACTIVE
During the Level 5 Operations Manager programme you will develop a range of knowledge, skills and behaviours, including:
Leadership & Development
Recruitment, Performance & Development
Team Dynamics & Conflict Resolution
Coaching, Mentoring & Motivation
Principles of Organisational Governance
Operational Planning
Stakeholder Management
Strategic Alignment & Project Basics
Business Continuity & Sector Analysis
Advanced Stakeholder Management
Project Preparation
Financial & Resource Management
You will have access to a Totum Card for just £14.99. Discount at 400+ brands and a Free Tastecard with Coffee Club (worth £79.99 a year).
INTERESTED IN A B&Q APPRENTICESHIP?
Be proactive. Be ambitious. Be you.
Apply now and take the next step in your career at B&Q.
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